Embedded Files
A Post is the fundamental element for populating your communities in Interacta, engaging with colleagues, and starting a discussion or workflow.
You can use a post to share information or create events, managing their progress directly in Interacta.
Create your Post
To create a new Post:
click on the '+ Create New' button and choose the Community in which you want to publish your post;
select the type of post you want to create: Post, Event, Survey, or Mission. To do this, click on one of the two sections at the top right of the creation screen;
enhance the post with the necessary information. Some information may be marked as mandatory (*) or may change depending on the type of Community in which you are posting;
you can customize the style of a post using the formatting bar available for the Description: apply bold, italic, and underline styles, create bulleted and numbered lists, add links;
when you're done, click on 'Publish.'
Computer & Smartphone
Computer
You can find the button to compose a new post + Create New at the top left.
Smartphone
You can find the button to compose a new post + at the bottom.
Creating Different Types of Posts
You can create different types of posts depending on your needs.
A Post is useful for various purposes, such as sharing information, data, and more with community members. All posts within the same community have the same field structure and process.
An Event Post is useful for promoting a meeting or other activities that will take place on a specific date. Interested individuals can express their interest in participating, and you can see the total number of participants directly from the Home.
A Survey Post is useful for collecting information and opinions from community members. Users can complete the survey directly from the Home, and you'll be able to view and export the responses in a clear and organized CSV format.
A Mission Post is useful for assigning tasks and requesting feedback on their esecution. People can complete missions by responding to assignments, and you can view the responses in a new, more visual display mode.
Acknowledgment
If you need to have explicit feedback to share qualitative information effectively and promptly, during post creation, you can add a request for acknowledgment.
In communities where acknowledgment has been configured, users with specific permissions can request it from the post creation screen, selecting the people who need to send the request.
When requesting acknowledgment, you can choose to:
Request it from all community members or a specific group of people. In the case of a group or individuals, you will need to specify the recipients and indicate whether everyone must respond or if acknowledgment from one person in the group is sufficient;
set a deadline by which the acknowledgment must be sent;
enable a reminder for post recipients who have not yet sent acknowledgment;
ask the recipient to provide additional structured information, such as selecting items from a list, free text, specifying a date, and more.
Check the Posting tips
*Feature available only in communities where it has been configured.
Thanks to the Posting tips administrators or community managers can provide you with valuable guidance on how to compose posts within the communities.
You will find Posting tips in a box on the right when creating a new post.
The suggestions can cover popular topics, appropriate writing styles, or other useful guidelines. They may suggest which hashtags to use to maximize the visibility of your post, when and how to mention specific people within the community to obtain information or engage them in the discussion.
Add Attachments
You can add various types of attachments to a post to enrich it with information and data useful for people: text files, spreadsheets, images and photographs, videos, PDFs... All of these are important to give your Post an extra boost!
To add one or more attachments:
Click on 'Choose File' in the post composition screen;
select the files you're interested in, then choose 'Open' or 'Attach a file from your device';
complete the operation by clicking the 'Publish' button.
The added attachments will be displayed in the 'Attachments' section of your post in composition, allowing you to manage, edit, or delete them before publishing. To learn more about attachments in Interacta, take a look at this guide!
Publish your Post
When you have completed a post with all the details you deem necessary, you can click on the 'Publish' button in the top right corner to publish the post on Interacta's Home and in the relevant Community. You can return to the post at any time to edit it or add more content.
At the time of publication, depending on the permissions you have in the Community, you may be asked how you want to publish the post:
Visibility for the Entire community - All people in the community can find the post and view its content.
Visibility for Specific People - The post's visibility is restricted, and it may not be visible to everyone in the community. Users mentioned in the post and users to notify can search for and view the post in detail.
Notifications Only for Mentioned and Notified People
Notifications for the Entire Community (announcement) - A post with visibility for the entire community that generates an email notification to all community members at the time of publication.
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